At Dream Weavers Edutrack Pvt Ltd, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard the information provided by users of our mobile app "Dastaan-E-Shahadat" By using our app, you agree to the terms and practices described in this policy.
Information We Collect:
1.1 User Name: We collect the user's name to personalize the app experience and enhance user engagement.
1.2 User Email ID: We collect the user's email address to facilitate communication, provide updates, respond to inquiries, and enable account recovery if necessary.
1.3 User Phone Number: We collect the user's phone number to send SMS notifications, verify the user's identity, and enable features that require phone number verification.
1.4 User Photo: We may provide an optional feature to upload a user photo for profile customization. The photo is stored securely and used solely for display within the app.
1.5 User Phone Location: With the user's explicit consent, we may collect location data to offer location-based services, such as displaying nearby landmarks or events related to the app's content.
How We Use Collected Information:
2.1 Personalization: The collected information is used to personalize the user's app experience, such as displaying the user's name and photo within the app.
2.2 Communication: We may use the provided email address or phone number to send important app updates, notifications, and respond to user inquiries.
2.3 Account Verification: User phone numbers may be used for verification purposes during the account creation process or for accessing specific features within the app.
2.4 App Improvement: We may analyze aggregated and anonymized data to improve the functionality, performance, and user experience of the app.
Information Sharing and Disclosure:
3.1 Third-Party Services: We may use trusted third-party service providers to assist us in operating and enhancing our app. These service providers are contractually obligated to maintain the confidentiality and security of the information shared with them.
3.2 Legal Compliance: We may disclose personal information if required by law, regulation, or legal process, or in response to a valid request by law enforcement or governmental authorities.
3.3 User Consent: We will not share or disclose any personal information without the user's explicit consent, except as described in this Privacy Policy.
Data Security:
4.1 We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of the information collected through our app.
4.2 Despite our best efforts, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of user information.
Children's Privacy:
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy within the app. We encourage users to review this Privacy Policy periodically to stay informed about our practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our app's privacy practices, please contact us at dwgroup.in@gmail.com